51, Report:
#173609
Posted Date:
Jun 29 2006
MARLO FURNITURE ripoff DEFECTIVE RECYCLED FURNITURE Forestville Maryland
On December 8, 2005 I purchased a Cherry Oak 6 piece Queen Size bedroom set, a Master Piece Queen Size mattress set and a Wall Picture which totaled $2,351.97, also there was an 2 year NO interest advertisement running on TV for a least 2 weeks, when I went to purchased the furnitur...
Entity
Categories: Furniture & Furnishings
52, Report:
#194886
Posted Date:
Jun 05 2006
Marlo Furniture ripoff multiple delivery delays Laurel Maryland
I went in and purchased a 2pc china cabinet on 5/1/06; today I learned of my second non delivery date. Today is 06/5/06 now the scheduled (if you can call it that) is now the end of June.
Marlo offers products... makes a promise of delivery of said product... cant make delivery,...
Entity
Categories: Furniture & Furnishings
53, Report:
#185020
Posted Date:
Apr 05 2006
Marlo Furniture Show Room I purchased funiture displayed on showroom floor got it home & pieces were missing ripoff Forrestville Maryland
On February 20, 2006 I purhchased childrens furniture from Marlo Furniture, the totaling over $1,350.00. The piece of vaninty furniture that was displayed with Bedroom funiture my husband & I asked the sales persn if it came with the rest of the furniture the sales person & supervis...
Entity
Categories: Furniture & Furnishings
54, Report:
#170704
Posted Date:
Feb 16 2006
Marlo Furniture worst customer service I've ever experienced Ripoff Alexandria Virginia
On November 20, 2005, I went to the Marlo Store and purchased a Dining Room Table, 4 chairs, and a 5 piece childern's Loft Bed set for my daughter's room. The five pieces of the bed set were a desk/support, a dresser/support, a book case/support, a bottom bed frame and a loft bed fr...
Entity
Categories: Furniture & Furnishings
55, Report:
#146301
Posted Date:
Feb 09 2006
Marlo Furniture False Delivery Promises Ripoff Alexandria Virginia
On 06/01/05 I purchased furniture totalling nearly $1500 from Marlo Furniture in Alexandria, VA. At the time I made it clear to the sales person I needed the furniture ASAP. The earliest delivery date was 06/13/05 which I accepted although I had needed it by 06/11/05 at the latest. ...
Entity
Categories: Furniture & Furnishings
56, Report:
#175469
Posted Date:
Feb 09 2006
Marlo Furniture ripoff Forestville Maryland
Feb 2005 I purchase living room set from Marlo, around about May or June the Sleeper Sofa was damage after sererval calls Tech finally show up and stated a part needed to be replaced, Tech came out in July 05. Two months later still no part I called and Called finally in Dec in wen...
Entity
Categories: Sales People
57, Report:
#168850
Posted Date:
Dec 21 2005
Marlo Funiture RIPOFF HIGHWAY ROBBERY, BANDITS AND PIRATES Rockville Maryland
Marlo Furniture still has not resolved our situation since July 5th 2005 when we purchased all our funiture CASH.
Getting through to those people on our own has not only been a horrific and traumatic ordeal but the worst customer service both my husband and I have ever encountere...
Entity
Categories: Furniture & Furnishings
58, Report:
#166521
Posted Date:
Dec 01 2005
Marlo Furniture ripoff, takes advantage from busy customers, DO NOT DEAL with them! Rockville Maryland
My story is very similar to many previous customer reports on Marlo Furniture.
Bedroom set costs $1500 - canopy bed, night stand, chest cabinet, mirror (bed is missing footboard posts that are necessary to attach the canopy)
I purchased a bedroom set that has a canopy bed in...
Entity
Categories: Furniture & Furnishings
59, Report:
#164886
Posted Date:
Nov 17 2005
Marlo Furniture Complete Ripoff, worst customer service ever, should be out of business, never delivers!! Rockville Maryland
On September 9, 2005, I purchased a desk for my son's 8th birthday present. The delivery was scheduled for Sept. 28th(perfect,b/c his birthday was the 30th). The 28th came and went with no phone calls, no explanations, no delivery.
I called them the next day. They said Oh, the...
Entity
Categories: Corrupt Companies
60, Report:
#163752
Posted Date:
Nov 08 2005
Marlo Furniture delivered damaged goods, lied about compensation, never called back, ripoff Rockville Maryland
My circumstance is too long and too upsetting for us to go through the whole thing here. I will give you the jist though. We ordered a living room set and dining room set from Marlo in mid october, and it was to be delivered the following Wednesday. Everything but the loveseat. Tha...
Entity
Categories: Furniture & Furnishings
61, Report:
#158653
Posted Date:
Sep 28 2005
Marlo Furniture Refusal to honor warranty, poorly made furniture, inept phone operator, rude manager Laurel Maryland
My husband and I purchased a living room set from Marlo in November of 2004. We paid the additional cost for the extended (5 year) warranty. A leg fell off the Ottoman, then the chair- and then last week the sofa.
I called the customer service line and an operator answered I exp...
Entity
Categories: Furniture & Furnishings
62, Report:
#155583
Posted Date:
Aug 31 2005
Marlo Furniture Store Ripoff, Poor ,rude and disrespectful customer service, Forestville Maryland
In Jan. 2004, I purchased a bedroom set for my children (bunk beds, Two 5 drawer chest and one entertainment center w/3 drawers)and a king size bed from Marlo Furniture, I also purchased insurance for all of my furniture as well.
In November 2004, I placed a call to Marlo, beca...
Entity
Categories: Furniture & Furnishings
63, Report:
#147811
Posted Date:
Jun 28 2005
Marlo furniture is unprofessional, rude, and a waste of time and money Ripoff Forestville Maryland
I would like to start off by saying this was by far the worst customer relation/service that i have EVER experineced in my entire life. I moved to my very first apasrtment in July of 2004. I figured to get on the good foot and buy my furniture in early June so that I would not be in...
Entity
Categories: Home & Garden Stores
64, Report:
#145677
Posted Date:
Jun 10 2005
Marlo Furniture shoddy sofa and poor customer service Laurel Maryland
On December 2004, my mother was very thoughtful to by me a brand new sofa from Marlo Furniture's Laurel store for my Christmas/housewarming gift for my new apartment home. It was a nice comfortable couch until two months ago. The fabric from my seat casings started to unravel.
...
Entity
Categories: Furniture & Furnishings
65, Report:
#131316
Posted Date:
Feb 14 2005
Marlo Furniture, Stainsafe Inc. ripoff! Fraudulent bad quality! Laurel Maryland
I purchased two overstuffed chairs, ottomans, a love seat and a couch from marlos, spending a grand total of about 4500 dollars there. This is after purchasing the 5 year warranty. The couch began to fall apart at the seams in under 2 years.
I was unable to file the claim right...
Entity
Categories: Furniture & Furnishings
66, Report:
#119642
Posted Date:
Dec 31 2004
Marlo Furniture ripoff dishonorable broken delivery promises Laurel Maryland
I never thought I would have to write this type of report. I purchased $1299.85 worth of furniture on 11-10-04. I asked for a Sat. delivery to be scheduled on 11-20-04. In between, I found this website and became worried, so I called them on Friday prior to delivery, so I called ...
Entity
Categories: Furniture & Furnishings
67, Report:
#124022
Posted Date:
Dec 22 2004
Marlo Furniture Customer Service is bad! Rip-off! Forestville Maryland
I purchased living room furniture from Marlo July 2004. The deliverers cut my chair taking out of the box and the legs did not come with my ottoman. I had been calling asking etc. I kept getting different answers and delivery dates from Customer Service.
I finally received my c...
Entity
Categories: Sales People
68, Report:
#124010
Posted Date:
Dec 22 2004
Marlo Furniture RIPOFF HORRIBLE CUSTOMER SERVICE had to put furniture together myself when I was told that the delivery guys assembled it for me Forestville Maryland
Marlo Furniture is the WORST furniture business i've ever purchased from. First of all, when I purchased my 5 piece kitchen set, I was told that the delivery guys would assemble it for me... well they did not. Secondly, after attempting to call customer service only to be transferr...
Entity
Categories: Furniture & Furnishings
69, Report:
#102738
Posted Date:
Dec 22 2004
Marlo Furniture Took My Money -- No Furniture Yet Alexandria Virginia
On 17 July 2004 we went into Marlo's Alexandria show room to purchase furniture for our recently purchased home. I looked at other furniture stores, but Marlo's did have good prices. I picked out over $5,000 worth of furniture and paid for it on the spot. Some bedroom furniture w...
Entity
Categories: Furniture & Furnishings
70, Report:
#119006
Posted Date:
Nov 20 2004
Marlo Furniture ripoff Rockville Maryland
I have ordered 6 rooms of furniture on 7/11/2004 and still haven't received all of my furniture. I have received bits and pieces of rooms. I have been promised over and over again that the furniture will be in at a certain date and then it never appears. I am at wits end as I ...
Entity
Categories: Corrupt Companies
71, Report:
#117517
Posted Date:
Nov 12 2004
Marlo Furniture ripoff unprofessional sales associates horrible service Laurel Maryland
In May 2004, I went to Marlo Furniture and selected and paid for in full a sofa, chaise, cofee table and end table for my living room. I was told by the sales associate that the furniture that I ordered could be picked up from the Marlo Warehouse in Forestville, Maryland in July (2...
Entity
Categories: Furniture & Furnishings
72, Report:
#115237
Posted Date:
Oct 29 2004
Marlo Furniture ripoff took my money and ran, customer service or lack thereof Forestville Maryland
I visited the Forestville, MD Marlo location on 9/11/04 to purchase 2 living room sets for my recently remodeled home. Beginning with my salesperson Jesse Gordon I was treated like anything but a customer. Initially in making my purchase I attempted to negotiate since I was making...
Entity
Categories: Furniture & Furnishings
73, Report:
#112521
Posted Date:
Oct 12 2004
Marlo Furniture ripoff, the WORST CUSTOMER SERVICE Rockville Maryland
I purchased a sofa and loveseat from Marlo furniture several weeks ago, requesting an afternoon delivery. The WRONG couches were delivered at 11am on a Friday, I called back to reschedule another delivery and they delivered the WRONG couches again on a day a told them I would be out...
Entity
Categories: Furniture & Furnishings
74, Report:
#105214
Posted Date:
Sep 11 2004
Marlo Furniture Ripoff Horrible Customer Service Alexandria Virginia
My experience has not been nearly as bas as some of the complaints that I've read; however, my experience has been pretty bad. It has basically begun with one failed delivery attempt after another, followed by another. No one at any of the stores has any clue regarding who does wh...
Entity
Categories: Furniture & Furnishings
75, Report:
#103300
Posted Date:
Sep 11 2004
Marlo Furniture Horrible god awful service Laurel Maryland
On July 21st my furniture was delivered. I has a brand new bed with frame, and a couch and large chair delivered. I was very excited and surprised the furniture came when it did. I thanked the delievery men gave them each a soda and told them to have a great day because I thought...
Entity
Categories: Furniture & Furnishings